Ronin E-Warranty System & Management Dashboard
A unified Ronin platform combining digital warranty management with a comprehensive operations dashboard. Features automated claims processing, verification workflows, real-time monitoring, agent performance tracking, and a customer self-service portal.
01 — The Problem
The Problem
A warranty provider handled claims and verification manually, with no way to monitor agent performance or let customers track their own warranty requests once submitted.
02 — The Solution
The Solution
Built a unified Ronin platform combining digital warranty management with a comprehensive operations dashboard. Automated claims processing and verification workflows cut manual review, while real-time monitoring and agent performance tracking gave the operations team oversight, and a customer self-service portal let customers follow their claims.
03 — Tech Stack
Tech Stack
- Next.js
- TypeScript
- AI
- Tailwind CSS
- REST APIs
04 — Results & Impact
Results & Impact
Turned a manual warranty workflow into an automated, monitored platform with self-service for customers and full visibility for operations.
My role Full-stack — platform architecture, claims and verification workflows, and the monitoring dashboards.